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How-to Series

The following articles are available for download after registering on our site. Scroll down to view article descriptions and links.

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How to Conduct Focus Groups to Determine Survey Content

Part of the 'How To' Series for Employee Opinion Surveys

Focus groups have been a traditional source of information for developing survey content. Their success depends, in large part, on adequate preparation and facilitation of the meetings. This brief paper covers the essentials of planning and conducting effective focus groups for gathering survey content. It looks at frequency and size of meetings, setting protocols, and facilitating meetings. Sample questions and discussion items are included.

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How to Communicate Survey Results

Part of the 'How To' Series for Employee Opinion Surveys

Sharing survey results is the first step to taking action based on those results. This brief paper introduces the best practices for communicating survey results throughout the organization. It provides details on preparing and delivering executive presentations and looks at other formal communication methods.

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How to Boost Response Rates

Part of the 'How To' Series for Employee Opinion Surveys

High survey participation rates are important because managers quickly lose confidence in survey results when the response rates are low. A variety of factors influence how many people will respond to a survey they are invited to take. This brief paper outlines nine proactive steps you can take to increase the percentage of respondents who complete and return a survey.

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How to Select the Right Test

Part of the 'How To' Series for Pre-Employment Testing

Tests are sometimes used as part of the hiring process because they can be reliable predictors of an applicant’s suitability for a position. The decision to use a particular test requires careful consideration. This brief paper outlines the important points to consider when selecting a test to be part of an employee selection process.

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How to Build Accountability into the Survey Process

Part of the 'How To' Series for Employee Opinion Surveys

The greatest benefit from a survey initiative comes from taking action with the results. This brief paper highlights things to consider in the design of a new survey process to ensure that your organization is prepared to follow through with action.

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