Behaviors

Based on our extensive research on employee engagement, we believe that engagement is not just what makes employees feel good about their jobs or the organization, nor is it the causes of these feelings. We believe there are two main lenses through which to measure employee engagement: behavioral and psychological. That is, how do employees feel, and what are the behaviors that result from engagement?

The behavioral engagement organizational perspective ensures the focus of the employee survey is on competitive advantage. In fact, Valtera’s approach to defining, measuring, and driving engagement is distinct from others in its specific emphasis on alignment between employee behavior and corporate strategy.

These behaviors, in fact, are the very definition of energy.Engaged employees are more:

• Persistent
• Adaptable
• Proactive
• Eager to expand their role

It is important to note that these behaviors are not necessarily the same as discretionary behavior or Organizational Citizenship Behaviors (OCBs); rather, the defining feature is what “does good” for the organization when employees behave in a way that is simultaneously fulfilling to them and effective for the organization.